Beyond Consultancy: How Kentish and Co brings Market Insight to the workplace profession

In the facilities and workplace sector, benchmarking and insight are no longer ‘nice-to-haves’, they are essential tools for navigating change, engaging stakeholders, and demonstrating value. Kentish and Co, long recognised for expertise in workplace consultancy and culture transformation, also offers a powerful capability that many in the profession may not yet know: market insight work.

What Market Insight means in practice

Kentish and Co’s approach to insight is multi-layered, designed to support organisations wherever they are:

  • Internal reflection: Helping organisations capture and analyse their own staff and stakeholder perspectives, turning qualitative feedback into clear themes that inform strategy.

  • Stakeholder engagement: Facilitating conversations with clients, partners, and communities to surface expectations, perceptions, and opportunities for alignment.

  • External benchmarking: Drawing on sector-wide data, comparative studies, and tailored research to help organisations understand how they measure up against peers and best practice.

This blend ensures that insight isn’t abstract. Instead it becomes a practical tool for decision-making, shaping culture, and operational excellence.

Why it matters for facilities and workplace leaders

Facilities and workplace professionals are increasingly asked to demonstrate impact beyond the physical environment. Market insight provides:

  • Evidence for investment: Data-backed narratives that justify workplace strategies and resource allocation.

  • Clarity in complexity: Turning diverse voices and external trends into actionable priorities.

  • Confidence in benchmarking: Knowing how your organisation compares, and where it can lead the way.

By combining consultancy with insight, we empower leaders to move from intuition to informed action.

A partner for transformation

Whether you are rethinking your workplace strategy, engaging staff in a visioning process, or seeking to benchmark against sector peers, Kentish and Co’s market insight offering provides the clarity and confidence to act.

It’s not just about data, it’s also about taking meaning from information, and ensuring that facilities and workplace leaders have the tools to drive change with credibility.

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