Hiring the right people

kentishandco High performing teams, Management 0 Comments

People aren’t your most important asset, the RIGHT people are I saw this headline today, it came from an FM recruitment company, and it got me thinking. How often do we recruit people into FM roles because they have ‘some’ experience – perhaps they have worked in an engineering role, or maybe as office manager they ended up managing an …

Effective Networking for FM professionals

kentishandco Networking 0 Comments

I was at the BIFM members’ event and AGM yesterday, and I spent some time observing how people networked during the event. Having spent many years learning the hard way what works, and – more to the point – what doesn’t, I’ve put together some tips, which I hope will be useful. What is networking? It’s all about building relationships …

Fit your own mask before helping others

kentishandco Coaching 0 Comments

I spent time today with a friend who works as cabin crew on a major airline, and we were talking about how some people want to help all the time. She tells me what a battle it is to ensure parents fit their own oxygen mask before helping their children (not that it happens very often of course!). I realised …