An award-winning and internationally experienced senior leader with extensive client-side and service partner expertise in the worlds of hospitality, facilities management, workplace experience design and Pharma.
Jackie’s passion is creating solutions that enable productive and inspiring workplaces by using robust data to inform decisions relating to the built environment, service provision in the workplace and organisational culture thus connecting the three drivers of workplace design.
Jackie’s work has been recognised by a nomination to the FTSE 100 Top 100 Women to Watch and Women First, when nominated for a Life-Time Achievement Award.
Jackie also supports emerging women leaders in the world of FM and is co-founder of a mentoring programme, Plan B for FM with Liz Kentish.
Mark is an ethical, focused and driven leader who engages and motivates others towards achievement of sustainable business goals. Mark has held senior operational leadership management positions for FM service providers over the last 20 years with the last ten years at director level.
Having delivered quality service to Healthcare, Education, Defence Banking and Commercial FM market sectors he has a passion for delivering the added value that quality service delivery brings. A stakeholder aware, focused and commercially astute individual equipped with influencing and business change techniques. A natural collaborator and results driven, extremely able in the management of a wide diverse portfolio and thrives on pressure, challenging and being challenged.
Passionate about people development, safety, asset management and life cycle.
Martin is an experienced senior facilities services professional, recognised within the Facilities Management industry for developing and delivering innovative, client focused, and industry leading facilities services solutions.
With significant strategic, operational, supplier and client experience, he works closely with clients and senior executives to ensure the services provided exceed their expectations. He is a FM management development programme facilitator for client and service provider teams.
With a proven track record in initiating and delivering strategic change, Martin has a high achievement drive with an appropriate task focus, working collaboratively with client and supplier teams, and industry networks, to develop and achieve shared service and business visions.
Liz aims to be an ambassador and role model for those in facilities management, the built environment and the many other sectors of industry that Kentish and Co work in. She conducts business honestly and openly, and talks about management in an extremely human way that removes some of the barriers put up by ‘business’. Her enthusiasm and passion for supporting people is described as inspiring and she is seen as genuinely positive and straightforward. She is someone with tireless energy and a real passion for developing and adding value to teams, individuals and organisations. As co-founder of Kentish and Co Liz’s key role is to develop our global business partnerships. She loves nothing more than networking and if you‘re looking for a chairman or keynote speaker for your conference, she’s your woman.
Using his common sense approach and creative experience, David provides management, leadership and organisational development solutions.
With a background in advertising (for many years at board level), he led project management teams taking creative ideas from concept to production reality.
As co-founder of Kentish and Co he brings these organisational and business strengths to manage the skills of the associate team when working to develop solutions for our clients.
David is also a Certified Practitioner of NLP (Neuro Linguistic Programming), a life coach and a youth coach.
Vicky has more than 15 years’ experience in the commercial property and facilities management sector, in both training and development and the serviced office market and commercial fit-out markets. She is a non-executive director of the British Institute of Facilities Management, and a judge for the BIFM Awards. She was previously chair of Women in FM and represented the BIFM on the 2050 Group, a collaborative forum for members of all construction disciplines to develop ideas, share knowledge and promote advancement of sustainable industry initiatives.
Vicky is also a coach, focusing on personal career development. Her work’s focus is on leadership and networking development programmes.
Ashleigh has more than 10 years’ experience in the facilities management sector, in sales, recruitment and consultancy. She is also the non-executive deputy chair of the board of the British Institute of Facilities Management (BIFM), and was previously chair of the BIFM Home Counties Region and the corporate representative on Members’ Council. She is an experienced and inspirational facilitator who is well known in the FM sector. She brings an enthusiastic and people-centric approach to her facilitation and consultancy work.
Tim is a qualified FM professional, management consultant, and professional development specialist with more than 30 years’ experience in fields as diverse as healthcare, education, defence, the arts, Civil Service and business. He is also co-founder of multiple social enterprise initiatives.
Tim has a broad knowledge in the strategic asset management and development of public and private sector service provision. He has a passion for engaging individuals, teams and entire organisations in self-reflection and capacity building that focuses on skilled communication, maximisation of skills and personal effectiveness.
Julie Kortens is one of the best known figures in facilities management. She has won numerous industry awards including the coveted BIFM FM of the Year, and is regularly invited to speak at industry events, in her witty, self-deprecating style.
Julie led Channel 4’s corporate services division, having initially established the broadcaster’s first ever facilities management and indirect procurement departments. She is also Chairman of the British Institute of Facilities Management (BIFM). Julie knows FM, and throws herself into helping the industry and its people be the best they can be.
Robin has been developing and facilitating leadership and management development for over 20 years. His breadth of experience with clients in all sectors gives him an excellent background for developing innovative, powerful and effective training. He develops client-centred solutions that achieve very practical results within the organisation whilst engendering cultural change. Robin is also a captivating speaker and trainer. His interpersonal and natural communications skills induce a relaxed and productive atmosphere in his programmes, generating an environment that minimises ego and improves team working, as well as delivering organisational results.
Jon is a qualified organisational psychologist with 20 years’ experience of management, coaching, improvement and delivery across a broad range of sectors. He has designed and delivered learning programmes and courses for teams covering leadership, team dynamics, facilitation skills, presentation skills, persuasive speaking, negotiation, networking skills, successful recruiting, appraisal and performance management. Jon is also a chartered management accountant with many years’ experience of consulting to businesses in different sectors.
The power of a story to make an emotional impression should never be underestimated. As children we grow up with stories, stories are what define us all. And we all have a story to tell.
Whether it’s in a village hall or at the Albert Hall, Reg brings to the stage a collection of extremely beautiful songs, performed with humour and depth. Reg has that rare gift of being able to touch people, through his songs and performance, on a really human level. His words and music paint pictures which remain with the listener long after the song has been sung.
In business, stories are no less powerful. Shared emotion is what creates the bond between people and teams within your organisation. Harnessing and developing that bond through the storytelling workshop that Reg delivers for us as part of a specific programme, enhances collaboration within your business or team.
Lorna focuses on Leadership and Management design, delivery and implementation of tried and tested models through enthusiastic and inspiring training and facilitation.
She is accredited in a number of tools including Clarity 4D, Motivational Maps, Myers Briggs Steps I & II and Leading Developing High Performance model.
She is MCIPD qualified and is also an accredited Investors in People Practitioner which sees her working with a range of different organisations assessing and advising them at various stages of their IIP journey.
She has a pragmatic approach to helping people realise their potential as well as focusing on their priorities for development. This has been realised through interventions such as one-to-one coaching, leadership and senior manager development, design and delivery of bespoke training interventions, and provision of psychometric tools.
She has consistently gained trust through being professional, credible and honest, whilst still being able to challenge teams and individuals at all levels. She has been able to proactively steer, encourage and enthuse those needing to implement change – individually, as a team or as an organisation, through positive and effective communication.
Ruth is a highly experienced, senior Workplace and Facilities professional, offering expertise in Facilities Management Strategy and Organisational Design, gained in multi-national and public sector organisations over 30 years.
Specialising in the relationship between people, culture, technology and workplace she has led transformational change programmes delivering energised workspace that increases productivity and will flex to accommodate the needs of the business.
Her appetite for innovation generates revenue and a strong expression of the employer brand. Recognised externally in the Dba Design Effectiveness Awards and CoreNet.
Supporting clients by helping them think bigger and then making it happen, customising the approach which optimises the resources available.
Tom is a talented professional with a background in the behavioural side of Cultural, Leadership and Organisational Development. He has a particular passion for ambitious organisations that want to deliver sustainable performance improvement… and want to do it through their people! Tom has a knack for cutting through social complexities, diagnosing cultural issues in practical terms – then getting on with fixing them. This is most often through work in clarifying the organisation’s values and what they mean in practical terms, day-to-day. This then might result in guiding, coaching and facilitating – most often in terms of leadership development, team building, learning & development and engagement programmes.
Vanessa is Kentish and Co’s lead trainer and facilitator in Dubai, working across various client accounts in the United Arab Emirates. Vanessa focuses on designing and implementing leadership development programmes and facilitating business growth across the U.A.E. She has two decades’ worth of experience in executing learning and development initiatives and is an expert in coaching, training and facilitation.