One of the biggest problems in the workplace today is poor communication.

Poor communication can leave people feeling confused, upset, angry, isolated or not valued. It seems that little thought goes into what is put in an email or an internal all staff update or even how people communicate face to face.

Understanding how your audience will react positively to your communication is the key to building relationships with your team, your wider colleagues and your clients.

Without good communication skills you are risking a loss of staff and business.

How would you feel if you and your team’s communication skills allowed you to avoid this from happening? What would it mean for your organisation and ultimately your clients?

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