Top tips from people in your industry who have been there and done it! Be flexible when planning, be alert when operating. Always be aware of the scope of services you’re working within and establish this with your client unit and customer base as quickly as possible. You’ll establish credibility…
Top tips from people in your industry who have been there and done it! Understand the meaning of the word DELEGATE and then do it. Take care (a lot) before hiring a FM partner. Be proud and honest in ALL your activities; the client isn’t stupid or blind and your…
Top tips from people in your industry who have been there and done it! Know who you are working for and what their priorities are. Neither is as obvious as it seems and both are critical to continued success. In the lexicon of today, who are your customers and what…
Firstly, thank you to all those who completed our survey recently. Here’s what you told us: Over two thirds of you already attend networking events, both for professional and personal development. If you don’t attend these events, it’s generally due to lack of time, or the location being inconvenient. Early…
Creating the bin less office I recently facilitated a course for FMs and afterwards we got involved in a fascinating conversation about the realities of creating a bin less office. One FM had just started trialling the removal of all office bins and introducing ‘central recycling stations’ which in his…
Eleanor Rigby – ‘wearing the face that she keeps in a jar by the door’ This week I’ve been coaching a couple of clients about the perception people have of them in the workplace. Listening to the words of the Beatles’ ‘Eleanor Rigby’ this morning made me realise that many…
Are you tired of your FM team simply being seen as the people who get the call when things go wrong? As their manager, you might actually be OK with that – after all, FM is a reactive business isn’t it? You might see it that way, but what about…
I’m worried. It seems to me that our sector is becoming more concerned about the effectiveness of our buildings and plant, and less concerned about our people. If you find something unexpected with, for example a chiller unit, what do you do? Take action! Why? Because it’s critical to the…
Here I am in Edinburgh, facilitating the Professional Facilities Manager Module 2, and once again the topic has come up about how to promote FM as a profession, and as a career. My delegates this week come from so many different organisations, and not one of their roles is the…
On Wednesday night our Women in FM group was delighted to welcome Michelle Brailsford, of Jupiter Consulting, as our guest speaker. Michelle challenged and enthralled us on the topic of politics for women in the corporate world, and described how it’s about survival of the savvy. Here are her top…
