Top tips from people in your industry who have been there and done it! Be flexible when planning, be alert when operating. Always be aware of the scope of services you’re working within and establish this with your client unit and customer base as quickly as possible. You’ll establish credibility…
Top tips from people in your industry who have been there and done it! Understand the meaning of the word DELEGATE and then do it. Take care (a lot) before hiring a FM partner. Be proud and honest in ALL your activities; the client isn’t stupid or blind and your…
Top tips from people in your industry who have been there and done it! Know who you are working for and what their priorities are. Neither is as obvious as it seems and both are critical to continued success. In the lexicon of today, who are your customers and what…
Creating the bin less office I recently facilitated a course for FMs and afterwards we got involved in a fascinating conversation about the realities of creating a bin less office. One FM had just started trialling the removal of all office bins and introducing ‘central recycling stations’ which in his…
I heard on the news that Oprah Winfrey’s school for girls in South Africa has an oratorium. Why? It’s because she feels that leaders and influencers need to have good speaking skills. Whether you’re speaking to 1 or 100, I couldn’t agree more. Public speaking is one of the quickest…
