NEW EBOOK: Pioneering the evolution of the workplace with FM

kentishandco Collaboration, Leadership, Life as an FM 0 Comments

WHAT HAPPENS WHEN BUSINESS LEADERS, IT, OPERATIONS AND FACILITIES MANAGEMENT PROFESSIONALS ALL PULL IN THE SAME DIRECTION WHILE IN THE MIDST OF GREAT CHANGE? Answering this question has taken a lot of thought and just what the title suggests – working together with leadership experts and technology professionals to reach the answer collaboratively. And what was the answer? THEY PIONEER …

Collaborative working in FM

kentishandco Collaboration, Customer service, Life as an FM, Management 0 Comments

As I enter into the last phase of a major contract negotiation for one of my clients, I am reminded that collaborative working is not necessarily an easy option to take, but by far the most successful way of achieving a solid basis for FM success. Every set-back, (and they will always come from left field from either or both …