Collaboration

Kentish and Co. team catch up in London

The Kentish and Co. team met up in Westminster to welcome some new faces and have a catch up on our various projects. We also had a great brainstorm, discussing experiences and ideas we’d had so far this year, and sharing our insights with each other. The Passage meeting venue We met at The Passage, …

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Wagamama – self-indulgence or what?

Doesn’t it always rain in Aberdeen? Well no, not this time. This time we took the sunshine with us. A trip to the East Coast to meet with a prospective new client meant 2 days out – who knew how few flights there are from England to Aberdeen?? On our orange ‘plane we met the …

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Learning to let go and delegate

David Kentish, director at the people change experts, Kentish and Co, gives us their four rules of how to let go and delegate. Rule 1. Don’t be a control freak: No-one can do this the way I do it or want it to be done This was my mantra when we first started our business in 2008. …

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Thank you from all of us at the Emirates Air Line

Customer Service Training I just wanted to drop you a note to say thank you for the excellent training you both delivered last week for the Emirates Air Line. This is the third year in a row that you have helped us in our shutdown week to deliver customer service training. Most people choose to …

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Networking and butter fish curry

The Vltava river, Karluv bridge, Staromestske sq, Malostranske sq, Astronomical clock and Prazsky castle, all reasons enough to visit the Czech capital, Prague. But when I discovered the annual European Facilities Management Conference (EFMC) was being held in the city this year, I thought of a better reason to make the 400km drive south, networking. …

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NEW EBOOK: Pioneering the evolution of the workplace with FM

WHAT HAPPENS WHEN BUSINESS LEADERS, IT, OPERATIONS AND FACILITIES MANAGEMENT PROFESSIONALS ALL PULL IN THE SAME DIRECTION WHILE IN THE MIDST OF GREAT CHANGE? Answering this question has taken a lot of thought and just what the title suggests – working together with leadership experts and technology professionals to reach the answer collaboratively. And what …

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What’s the perfect meeting room?

Does it exist? We all know that meetings are an inevitably important part of running a business (and this shouldn’t be underestimated), but we also know that it can be difficult to focus and work effectively when you’re swamped with meetings that over-run. There are various apps to improve your own productivity and efficiency, but …

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Revolutionise how you communicate and compete with visual collaboration

Visual collaboration is changing the way we work and is now essential to every organisation, enabling them to ensure the rapid flow of business ideas, understanding, knowledge and expertise. Today’s reality is that traditional in-person meetings are time-consuming, expensive, and fast becoming environmentally unacceptable. Visual collaboration tools free your organisation to bring together colleagues, suppliers …

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Collaborative working in FM

As I enter into the last phase of a major contract negotiation for one of my clients, I am reminded that collaborative working is not necessarily an easy option to take, but by far the most successful way of achieving a solid basis for FM success. Every set-back, (and they will always come from left …

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