High performing teams

Thank you from all of us at the Emirates Air Line

Customer Service Training I just wanted to drop you a note to say thank you for the excellent training you both delivered last week for the Emirates Air Line. This is the third year in a row that you have helped us in our shutdown week to deliver customer service…

It’s a Yorkshire thing (with thanks to Simon Fogg)

I kind of remember always wanting to learn how to build a dry-stone wall, but perhaps I made up that memory? It may have been a more recent urge, but nevertheless I found myself, last June, on the outskirts of Sheffield. There were four of us and the farmer, truth…

Benefits of acting classes to build, strengthen your team

By Liz Kentish This article originally appeared in firstwomen.co.uk. Who hasn’t felt bored, frustrated and disengaged while sitting in a stuffy training room watching one PowerPoint presentation after another? With this type of theory-based training, people go back to their day job and immediately forget what they’ve learned. The same can…

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