Confidence building

Give me a second chance

There’s been lots of talk recently, particularly on LinkedIn, about judging people, performance management (getting rid of someone) and not giving them a second chance.   I have a story to share, it had such an impact I’m certain it helped shape who I am today. In the 1970s my Dad worked for a motor …

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Thank you Mr Laycock

I was 16 when I first got a Saturday job in Boots. My schoolfriend Simone and I joined at the same time. She worked in cosmetics, I was in the record department. I became very popular with all my mates who’d come in on a Saturday to browse the albums. A few months in I …

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Back to the future – the class of ’85

School holds mixed memories for me – 95% of the time I loved it, but it wasn’t all good. Some of you have heard me speak about my own journey, slaying dragons along the way, so you’ll know what I’m talking about. Anyway, a couple of years ago I was invited back to talk to …

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Create, maintain and protect your professional reputation

By Liz Kentish. There are many challenges when it comes to climbing the career ladder. On your quest for recognition and respect, you’re bound to encounter the occasional fire-breathing dragon. It doesn’t matter who you are, there will always be that one individual, armed with a dismissive glance or a crocodile smile, who can send …

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It’s a Yorkshire thing (with thanks to Simon Fogg)

I kind of remember always wanting to learn how to build a dry-stone wall, but perhaps I made up that memory? It may have been a more recent urge, but nevertheless I found myself, last June, on the outskirts of Sheffield. There were four of us and the farmer, truth be told we were four …

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How to create a professional reputation

Spend time rewiring your brain, and finding the right collaborators, and you could reap the benefits in 2017, says Liz Kentish There are many challenges when it comes to climbing the career ladder. On your quest for recognition and respect, you’re bound to encounter the occasional fire-breathing dragon. It doesn’t matter who you are, there …

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Women in FM Question Time

FM might still be a male-dominated profession, but it’s a mistake to think that male FMs don’t understand what it’s like to be in the minority. At the recent Women in FM Question Time event #askwifm, each of the panellists, had to say something about themselves that very few people knew. Ross Abbate, MD of …

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What’s work experience really been like? by Ellie, aged 14

At my school everyone in my year at the moment has to do a week of work experience. I chose to do my work experience at Kentish and Co, they are a training and development company. The company is run by my aunt and uncle. On the Monday we travelled to London Victoria and stayed …

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What is the shortest word in the English language containing the letters ABCDEF?

The answer: FEEDBACK Feedback is one of the essential elements of good communication in any relationship, in the workplace or otherwise and it can build or lose trust quickly. As feedback is about clear communication, it’s also a reflection of your company culture. I’ve had a number of conversations recently with clients about “feedback”. Many …

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The value of FM

I’m talking about the individual FM within an organisation, rather than the profession of FM. I was talking on the telephone to someone the other day and we were discussing the profile of FMs amongst other areas of business and how our colleagues view the job we do. In my opinion, most of the low …

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